All tickets are automatically transferred to the new rescheduled date, however, if this date is not suitable you can request a refund.

If you purchased online, TicketSellers will be able to help with all ticket order questions. Please email them on info@theticketsellers.co.uk or call 0121 472 6688

If your ticket purchase was from The Summer Fest Ticket Outlet please email hello@solihullsummerfest.co.uk

Usually tickets are available on the day for purchase at the Box Office outside the festival entrance, however, a sell-out is expected this year so we do not expect there to be availability and recommend advance purchase. 

There is a car park opposite the festival site (Monkspath Hall Road car park – B91 3LU). This is a 2 minute walk from the festival and also has disabled parking bays.

Solihull Summer Fest is not a camping festival. There are many hotels nearby, please click here to view your options. 

Festival gates open at 11am and music begins at 12:00pm – 10:30pm.

You may leave the site and return if you are wearing a valid wristband (security search will apply upon each entry). Last entry to the festival is 9pm

No, there will be a specific weekend wristband for the ticket holder that will be valid for entry on both days. 

The festival site has accessible toilets and we offer a free carers ticket to anyone who is in receipt of PIP (proof needed). The festival site is wheelchair friendly, with central and side concrete paths. Please be aware that the ground may be uneven in certain places. For more information or questions, please email hello@solihullsummerfest.co.uk

Only guide dogs are allowed onsite.

Yes, we will be selling our merchandise at the event. You can also buy merchandise from the Summer Fest Ticket Outlet at 150 High Street, Solihull. 

All children under 16 must attend the festival with an adult and should be under supervision at all times. Under 4’s tickets can be booked free of charge online. 

For the safety of all guests and staff, a thorough bag check will take place upon each entry. Any alcohol found upon the search process will be disposed of. 

Finalised stage times are released approx one month before the event date. 

Unfortunately, no food or drink is permitted into the festival site, with the exception of baby food and sealed water bottles. However, there will be a large variety of street food traders & bars onsite to suit all food and drink preferences.